Shipping policy
Shipping Policy
Welcome to Elvesso.online. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times:
• Pakistan: 3–7 business days
• UAE & KSA: 7–15 business days
• International Orders: 10–20 business days
Delivery times may vary depending on your location, courier service, customs clearance, or high order volumes.
Shipping Charges
Shipping charges are calculated at checkout. We may also offer free shipping promotions on selected products or during special campaigns.
Cash on Delivery (COD)
Cash on Delivery is available for selected regions. Customers are requested to provide accurate contact details and address information to avoid delivery issues.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp (if provided).
Delayed or Lost Packages
Elvesso.online is not responsible for delays caused by courier companies, customs, weather conditions, or incorrect shipping information provided by customers. However, we will do our best to help resolve any shipping issues.
Incorrect Address
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.
Damaged Packages
If your order arrives damaged, please contact us within 24 hours of receiving your package with photos of the product and packaging.
Contact Us
If you have any questions regarding shipping, please contact us at:
Website: Elvesso.online